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Tourists in Cyprus are robbed in the rental of sun loungers and umbrellas

Tourists in Cyprus are robbed in the rental of sun loungers and umbrellas

20 2018 June LJ cover – Туристов Кипра грабят на аренде шезлонгов и зонтиков
Tags: Cyprus, Beach, Tourism, Rent

The commission for the management of public beaches of the Republic of Cyprus receives complaints from holidaymakers at inflated prices for the rent of sun loungers and umbrellas. Journalists Offsite drove through the beaches of Limassol and now know for sure that on one of the most popular beaches, renting two sun loungers with an umbrella costs 17 euro. This, of course, is illegal. What to do in such cases? Where to call and complain?

The rules of using umbrellas and sun loungers

The maximum rent for the use of a chaise longue - 2,50 евро. The same amount should be paid for using the umbrella from the sun.

This price is calculated for one day. Rented sun loungers and umbrellas have the right to leave the beach and return later, retaining a place. We recommend leaving a towel or some other things that the employees of the rental company will let know that you are going to return.

In order to avoid misunderstandings with payment, take a receipt. It can be presented on return to the beach on the same day.

Sometimes it happens that vacationers come to the beach, and almost all the sun beds are occupied. There are only a couple of free, but they are supposedly booked. In some cases, companies that manage the rental of sun loungers and umbrellas, require up to 25 euros for the "reservation". The Cyprus Consumer Association states that this is illegal.

The area occupied by two sun loungers and one sun umbrella should be at least 16 sq. M. meters.

Companies leasing sunbeds and umbrellas for rent, should occupy no more than 50% of the beach. The second half of the beach is for those who come to sunbathe and swim, but do not want to rent a chaise longue.

The price increase is denied!

The commission for the management of public beaches of the Republic of Cyprus received a request for an increase in fixed rent for the rental of sun loungers and umbrellas from 2,50 to three euros. There were several reasons for this: an increase in the range of services (for example, free WiFi), VAT increase to 19% (actually it happened in 2014 year), an increase in the tourist flow to Cyprus. However, the commission responded to the proposal with a refusal, according to the portal Offsite.

Complaints of tourists

According to the head of the Commission for the Management of Public Beaches Loisos Loiz, the most common complaint from vacationers is the failure to observe the distance between the sun loungers. Control over compliance with this requirement is entrusted to the municipal authorities.

Another problem is the lack of a place for rest for those who do not want to rent an umbrella and a chaise longue. Companies engaged in renting beach equipment often not only occupy the best part of the beach, but also arrange sunbeds on those 50% of the territory on which they should not be.

People also complain about the appearance of dogs on beaches, garbage, playing badminton and tennis at the water's edge, and at inflated prices. Journalists Offsite drove through the beaches of Limassol. In one place for a chaise longue asked 5,50 euros, "because it is wooden and a towel is attached to it." On one of the most popular Limassol beaches, renting two sun loungers with an umbrella costs 17 euro. The reason - towels and small plastic pillows under the head are attached to the sun loungers.

As explained by the head of the commission for the management of public beaches in Cyprus, such prices are illegal. Loisos Loizu urged holidaymakers to find evidence that they had been overcharged and complained either to local authorities, or to the Cyprus Tourism Organization, or to a commission for managing public beaches.

On one of the most fashionable beaches of Limassol, rest during the day cost a family of three people in 80 евро. This amount included the rent for rent of sun loungers and an umbrella, as well as the purchase of three drinks and meals. Fortunately, this is still an exception rather than a rule for Cyprus.

Where to complain?

In case of violations you can complain (on working days):

  • to the commission for management of public beaches by phone 22-677230
  • the municipal authorities on whose territory the beach is located (the corresponding number can be obtained by calling the Cyprus Association of Municipalities by phone 22-445170, a link to the list of municipalities with their contact information)
  • to the Cyprus Consumers Association - 7000 0700 (from Monday to Friday from 08: 30 to 14: 30, the call is free)
  • to the complaints department of the Cyprus Tourism Organization (STO) - 22-691204

Try to fix the violations on your mobile phone or stock up on the contact information of other witnesses so that your complaint looks more reasonable.

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